Introduction
Understanding the Terms and Terms mint33
Welcome to mint33. By registering an account, accessing, or using any part of the mint33 platform — whether via the website or mobile app — you agree to be bound by the Terms and Conditions set out in this document. If you do not agree with any part of these terms, please stop using the platform immediately.
Mint33 reserves the right to modify, add, or update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being published on the website. It is your responsibility to review these terms from time to time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
Important: These Terms and Conditions constitute a legally binding agreement between you (as a user) and mint33. Please read them carefully before using any of our services.
Key Terms Principles mint33
Member Eligibility
Only individuals aged 18 and above are permitted to register and use the mint33 platform. Multiple registrations or the use of false identities are strictly prohibited.
Deposit & Withdrawal
All deposits are processed instantly. Withdrawals are processed within 5–15 minutes via supported payment methods. Minimum and maximum limits for deposits and withdrawals apply in accordance with current policy.
Bonus & Promotions
All bonuses are subject to the stated rollover requirements. Bonus abuse, including the use of multiple accounts for duplicate claims, will result in bonus cancellation and account termination.
Account Security
You are responsible for keeping your account password confidential. mint33 will not be liable for any losses resulting from unauthorized access caused by your own negligence.
Responsible Gaming
Mint33 is committed to responsible gaming. Self-control tools such as deposit limits, loss limits, and self-exclusion options are available to all members at any time.
Privacy & Data
All personal information collected is managed in accordance with our Privacy Policy, which is aligned with applicable data protection laws. Your data is not sold to third parties.
Detailed Terms Platform
1Eligibility & Account Registration
To register and use mint33's services, you must meet all of the following requirements without exception:
- At least 18 years old on the date of registration.
- Have full legal capacity to enter into a binding agreement.
- Not a resident or citizen of any jurisdiction that prohibits online gambling.
- Never banned or excluded from any gambling platform for misconduct.
- Register only one account per
device or household.
During registration, you are required to provide accurate, complete, and up-to-date information. mint33 reserves the right to request identity verification (KYC) at any time, including copies of your ID, bank statements, or other relevant documents. Failure to submit the requested documents within the specified period may result in temporary or permanent account suspension.
2Deposits, Withdrawals & Payments
Mint33 supports a variety of recognised payment methods in Malaysia for members' convenience:
- Deposit: FPX, Touch 'n Go eWallet, DuitNow, GrabPay, Boost — processed instantly 24/7.
- Standard withdrawal: processed within 5–15 minutes after verification is received.
- VIP Withdrawal: Platinum and Diamond members enjoy processing in under 5 minutes.
- The minimum deposit amount is RM 10 and the minimum withdrawal is RM 30.
- All transactions must use an account registered in your own name — third-party transactions are not accepted.
- Mint33 reserves the right to hold withdrawals for security review or KYC compliance purposes.
All funds deposited into a mint33 account are used solely for gaming purposes. mint33 is not responsible for any charges or fees imposed by your bank or payment provider.
3Bonuses, Promotions & Loyalty Program
All bonus offers and promotions provided by mint33 are subject to the specific terms stated alongside each respective promotion. In general:
- Welcome bonus of 150% up to RM 1,500 for new members' first deposit only.
- Rollover requirements will be clearly stated on each promotion — typically between 20x and 35x.
- Bonuses cannot be transferred, sold, or directly exchanged for cash.
- Registering multiple accounts to claim duplicate bonuses will result in cancellation of all bonuses and termination of the relevant accounts.
- Mint33 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
- The VIP Loyalty Programme (Silver, Gold, Platinum, Diamond) is subject to its own terms, which can be reviewed on the Promotions page.
| Bonus Type |
Value |
Rollover |
Withdrawable |
| Welcome Bonus |
150% up to RM 1,500 |
30x |
Yes (after rollover) |
| Daily Cashback |
10% of net losses |
3x |
Yes |
| Weekly Sports Rebate |
5% of total wagering amount |
5x |
Yes |
| Referral Bonus |
RM 30 per active referral |
10x |
Conditional |
| VIP Diamond Reward |
By tier |
1x |
Yes |
4Game Rules & Fair Play
Mint33 is committed to maintaining a fair, safe, and transparent gaming environment. The following rules apply to all members without exception:
- Use of third-party software, automated bots, or any method designed to exploit the gaming system is strictly prohibited.
- Collusion between players to manipulate game outcomes is a serious violation that may result in permanent account termination and forfeiture of all balances.
- Any attempt to hack, intrude upon, or disrupt the mint33 platform systems will be reported to the relevant authorities.
- Mint33 uses a certified Random Number Generator (RNG) that has been audited by independent international bodies — every game outcome is random and cannot be manipulated.
- Players suspected of fraud or use of unauthorised methods may be suspended pending investigation.
- Mint33 management decisions regarding rule violations are final.
5Account Suspension & Termination
Mint33 reserves the right to suspend or terminate any member's account for the following reasons:
- Violation of any section of these Terms and Conditions.
- Fraud, identity impersonation, or providing false information during registration or KYC.
- Use of unauthorised payment methods or methods not registered under the member's own name.
- Money laundering activities or suspicious transactions.
- Registering multiple accounts within the same household or device.
- Rude, threatening, or harassing behavior toward customer support staff.
In the event of a valid account termination (not due to a violation), any remaining balance will be returned to the member upon completion of review. However, if termination arises from fraud or a serious breach, mint33 reserves the right to forfeit all balances including bonuses and winnings obtained unlawfully.
6Liability Limits & Disclaimer
Use of the mint33 platform is at your own risk. mint33 makes no guarantee that the service will always be available without interruption, free from errors, or fully meet your expectations. Specifically:
- Mint33 is not liable for any direct, indirect, or incidental losses arising from the use of the platform.
- Temporary technical disruptions beyond mint33's control (such as third-party server outages) do not entitle members to claim compensation.
- Mint33 is not responsible for any taxes or duties that may be levied on your winnings under the laws of your jurisdiction.
- Information provided on the platform is for entertainment purposes only and does not constitute financial or legal advice.
Important Reminder: Gambling can be addictive. Please set personal limits and play within your financial means. If you need help, visit the
Responsible Gaming us.
7Privacy & Data Protection
Mint33 respects your privacy and is committed to protecting the personal information you share with us. The collection, processing, and storage of your personal data is conducted in accordance with our integrated Privacy Policy, which forms part of these Terms and Conditions.
- Collected information is used solely for identity verification, transaction processing, and service improvement.
- Your data will not be sold, rented, or shared with third parties without your consent, except as required by law.
- 256-bit SSL encryption protects all data in transit between your device and mint33 servers.
- You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
For full details on how we manage your data, please review Privacy Policy us.
8Responsible Gaming
Mint33 believes gaming should remain a fun form of entertainment, not a source of stress or financial difficulty. We provide a range of self-control tools for all members:
- Deposit Limit: set your own daily, weekly, or monthly deposit limits.
- Loss Limit: limit your maximum loss amount within a set period.
- Session Limit: set a maximum session duration for each gaming session.
- Play Break: take a temporary break from the platform for 24 hours, 7 days, or 30 days.
- Self-Exclusion: self-exclude temporarily (6 months–5 years) or permanently from the platform.
Support Resources: If you or someone you know has a gambling problem, please seek help immediately. Visit
Responsible Gaming page us for available information and support resources.
9Platform Intellectual Property & Content
All content on the mint33 platform — including logos, graphics, text, software code, interface designs, and marketing materials — is the exclusive property of mint33 or its licensors. You are not permitted to:
- Copying, reproducing, modifying, or distributing any platform content without written authorisation.
- Using the mint33 name, logo, or brand for commercial purposes without authorisation.
- Creating inbound links to the mint33 platform for fraudulent or misleading marketing purposes.
Intellectual property violations may result in legal action. mint33 reserves the right to take any necessary measures to protect these rights.
10Governing Law & Dispute Resolution
These Terms and Conditions are governed by the laws applicable in mint33's registered jurisdiction. Any disputes arising from or in connection with these Terms and Conditions shall be resolved through:
- First tier: Contact the mint33 customer support team via Live Chat or email for direct resolution.
- Second tier: If unresolved, the dispute will be referred to independent arbitration in accordance with procedures established by the relevant regulatory body.
- Arbitration decisions are final and binding on both parties.
Mint33's failure to enforce any provision of these Terms and Conditions shall not be deemed a waiver of that right. If any provision is found to be unenforceable, it shall be reinterpreted to the minimum extent necessary to reflect the original intent of the parties.
FAQ Terms & Conditions
No. Each individual is only permitted to hold one mint33 account. Registering multiple accounts — whether using different names, phone numbers, emails, or other details — is a serious violation of our terms. mint33 has an advanced detection system to identify duplicate accounts. If such a violation is detected, all associated accounts will be terminated and all balances including bonuses will be voided.
Rollover refers to the total wagering amount you must complete before winnings from a bonus can be withdrawn. For example, if you receive an RM 100 bonus with a 30x rollover, you must place a total of RM 3,000 in bets before the bonus funds are eligible for withdrawal. All rollover requirements are clearly stated on each promotion on the mint33 Promotions page.
Accounts inactive for more than 12 consecutive months may be subject to a monthly administrative fee of RM 5 deducted from the available balance until it reaches zero. You will be notified via your registered email before any fee is applied. To avoid this, simply log in and complete at least one transaction every 12 months.
Contact our customer support team via Live Chat in the app or on the website (available 24/7) for any complaints or disputes. Please provide full details including your account ID, the date and time of the incident, and a clear description. We aim to address all complaints within 24–48 hours. If you are unsatisfied with the resolution provided, you may request a second-level review via our official email.
No. All withdrawals must be made to a bank account or digital wallet registered in your own name — the same method used for your deposit. This is part of our anti-money laundering measures and member protection policy. Withdrawals to third-party accounts will not be processed and may result in a review of your account.
Final Note: By continuing to use the mint33 platform, you confirm that you have read, understood, and agreed to be bound by all Terms and Conditions stated above. If you have any questions, our support team is available 24/7 via Live Chat.